Black History Month

Roc Change Activators around Intimate Partner Violence and Domestic Violence (IPV / DV)

In honor of Black History Month, we’d like to highlight Black leaders who are addressing domestic violence in our community – people we see as Rochester change activators.

Dr. Daniele Lyman-Torres is the Commissioner of the Department of Recreation and Human Services – the City’s new Office of Crisis Intervention Service is underneath this Department and serves as the City’s 24/7, non-law enforcement response to crises, including domestic violence incidents. RESOLVE is grateful to have Dr. Lyman-Torres in this leadership role, as well as on Willow Domestic Violence Center’s Board of Directors, as she continues to listen to the community and push for much needed systemic change.

Another change activator we’d like to celebrate is Alia Henton-Williams. She is the lead coordinator for Rochester’s recently launched Person in Crisis (PIC) team, the first of it’s kind in our region. Alia has 28 years of experience in crisis response and trauma counseling. She also knows first-hand what it’s like to lose a loved one to domestic violence.

We believe PIC is a pilot program with tremendous potential for survivors and our community as a whole if it is properly utilized. RESOLVE remains hopeful that more survivors will get the crisis services they need in an effective, trauma-informed way under the leadership of these dedicated women.

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Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or adjustments to our counseling procedures become available.

Updated Friday,  July 31st – 1:00 pm

RESOLVE has been providing services virtually since the onset of the Coronavirus. Since late June we are back to offering in-person sessions following New York State mandated guidelines.

Our therapy sessions are being held in our conference room to ensure privacy, social distancing and healthy ventilation. Strict sanitation routines are being followed between appointments. Prior to in-office visits, clients are required to complete a COVID-19 questionnaire.

For those that are not ready to come into the office, we continue our teletherapy by video conferencing via Zoom or Doxy, or by telephone.

Rest assured, we are fully staffed and ready to help in whatever means is most comfortable for you…in the office, telephone, or teletherapy. Together we are here to help empower you to break the cycle of domestic and intimate partner violence.

Please don’t hesitate to call us at 585-425-1580 or email us at to inquire about accessing our services in the way that works best for you.

Hours of operation:
Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm