We Help You Heal Rebuild Thrive

Whether you are in a relationship and are concerned about it . . . just left and are not sure what to do next . . . or have been out of the relationship for years and feel stuck or alone . . . We can help.

Therapy & Counseling

Chart your course forward through one of our  survivor programs. More than crisis intervention, we facilitate healing and independence.

ACT Self-Protection

Unlike some traditional self-defense courses, ACT centers on leverage instead of strength or force. The goal is for safe disengagement and empowerment, not incapacitation of the other person by force.


RESOLVE has compiled a list of other helpful resounces including local agencies, downloadable content and more.

How to Connect with RESOLVE of Rochester


Survivor Counseling Services

Survivor Transition Program (STP)

RESOLVE’s Survivor Transition program allows you to chart your course forward. More than crisis intervention, we facilitate healing and encourage each survivor to reclaim their wholeness then step forward as an empowered version of themselves to thrive in new life.

To get started, simply call 585-425-1580. No referral or insurance is needed. Services are confidential, offered at low or no cost and provided by experienced NYS licensed therapists with expertise in trauma. Together we will decide if our short-term, individual counseling program is right for you.

Virtual Support Groups

Three times a year, RESOLVE facilitates a support group which provides a deep dive into our therapeutic model for Survivor Transition Program clients. This involves 7 to 8 in-person sessions in a small, closed group setting. 

At the onset of COVID-19, we started to offer a weekly virtual support group for current and former clients of RESOLVE. This is a more loosely structured support group, with varying topics, but has been invaluable for survivors who participate.

Please contact our Office Manager at 585-425-1580 or info@resolve-roc.org if you’re interested in joining our virtual support groups.

Secondary Survivor Program

People supporting someone experiencing DV / IPV may be struggling with vicarious trauma and considered a secondary survivor. Vicarious trauma is indirect exposure to trauma through witnessing or hearing about a traumatic situation. 

Vicarious trauma is experienced differently for everyone, but could include:

  • Feelings of helplessness, frustration, guilt, or anger 
  • The urge to “fix” the survivor’s situation, or avoid it 
  • Hypervigilance and anxiety for survivor’s safety

Our Secondary Survivor Program includes 4 to 6 sessions that goes over psychoeducation around trauma and abusive relationships, safety planning, boundary setting, and self care.

To get started, simply call 585-425-1580 or email us at 

Financial & Career Counseling

At RESOLVE, we provide one-on-one financial & careering counseling to clients who are looking to become more financially independent. Whether you are struggling with debt from a past abusive relationship or trying to figure out how you can provide for yourself and children if you leave, we are here to help.

To get started, simply call 585-425-1580 or email us at info@resolve-roc.org.

ACT (Act * Choose * Take Control)
Trauma-informed Self-Protection Course

Traditional self-defense courses often miss the mark for trauma survivors. The idea of “becoming the aggressor” or “fighting back” doesn’t make sense in the context of an attack by an intimate partner or for many individuals who have experienced sexual or childhood abuse.

With this in mind, the course focuses on: understanding trauma triggers and how participants respond when triggers are activated, how to detect escalation and prepare, how to ground yourself in the face of a threat, and how to deflect an attack or remove yourself from danger.

The ACT Self-Protection Course was developed and is delivered collaboratively by RESOLVE trauma therapists and Brazilian Jujitsu Trainers from OntheRight allowing for customization to the needs of the participants. Throughout the course, participants are afforded choice in engagement and exposure, and therapeutic support is available.

Note: Due to COVID-19, this service has been put on hold. 

For more information, download our flyer.

Intimate Partner Violence (IPV) Workshop Series

To address the rise of domestic violence during COVID-19, RESOLVE put together a series of monthly virtual workshops around various topics related to IPV. We hope these will be a resource to survivors, professionals, and community members alike. 

Our workshops are the third Monday of the month from 12-1pm. The series is a “Town Hall” styled event with a 45 minute presentation and 15 minute Q&A at the end. There is no RSVP needed required – you can attend by simply clicking on our Zoom link the day-of: https://us02web.zoom.us/j/89493562916 

Note: Attendance is confidential (muted with no video or name publicly displayed) but you will be asked to input a name and email before entering the meeting.

Domestic Violence Resource Directory

Greater Rochester, NY Metro Area (Last updated: March 2020)

In the Greater Rochester, NY metro area there are numerous resources available to help you break the cycle of domestic violence. Each provider on this list has expertise they can offer you as you make brave decisions about your own and your children’s future. 

Finding a resource that matches your philosophy and personality is important. Feel free to call multiple providers to find the best fit for you. For your protection, domestic violence providers in NYS do not publish their addresses. 

We do not recommend emailing providers for information. It is safest to call. You might even consider using a friend’s phone.

National | NYS


800-799-7233 24/7 Hotline
TTY — 1-800-787-3224
Ingles – Español


800-942-9606 — 24/7 Hotline
711— For Deaf or Hard of Hearing
Ingles – Español


For teens and young people
800-331-9474 — 24/7 Hotline
TTY — 1-800-331-9474
Text LoveIs to 22522 — 24/7 Text Line
Ingles – Español



Willow Domestic Violence Center

585-222-7233 — 24/7 Hotline
585-348-7233 —24/7 Text Line
Ingles – Español

Deaf IGNITE at Willow Center (Formally ASADV)

TTY — 585-232-2854

RESOLVE of Greater Rochester


Healing through Advocacy, Education & Law (HEAL) Program at URMC


LifeSpan/Elder Abuse Program

800-454-5030 (other counties)

SAATHI of Rochester

For survivors of South Asian origin

YWCA Rochester Emergency Housing


YWCA Domestic Violence
Crisis Services
585-343-7513 — 24/7 Hotline



Chances & Changes
888-252-9360 – 24/7 Hotline


Department of Social Services

Domestic Violence Prevention Program at Pathstone



Family Counseling Services of the Finger Lakes
800-695-0390 — 24/7 Hotline

Safe Harbors of the Finger Lakes

Victim Resource Center of the Finger Lakes
866-344-8808 — 24/7 Hotline



Community Counseling Center



Department of Social Services
Domestic Violence Project
Operated by RESTORE
800-527-1757 — 24/7 Hotline