We Help You

Whether you are in a relationship and are concerned about it . . . just left and are not sure what to do next . . . or have been out of the relationship for years and feel stuck or alone . . . We can help.

Survivor Transition

Chart your course forward. More than crisis intervention, we facilitate healing and encouragement.

A.C.T. Self-Defense

Act • Choose • Take Control: Traditional self-defense courses often miss the mark for female victims/survivors of trauma.


RESOLVE has compiled a list of other helpful resounces including local agencies, downloadable content and more.

How to Connect with RESOLVE of Rochester


Client Survivor Services


Coming to terms with abuse and violence is hard. We get it. We also know that as broken as you may feel right now, there is reason for hope. You are stronger than you think… and within you is everything you (and your children) need to heal and thrive in a life defined on your terms. What you can expect. When you call RESOLVE, you will find a partner and ally who will listen to your concerns and support you. Our therapists know that the path forward is different for every abuse survivor – whether male, female, or nonbinary – and that you are the expert in your life. Our role is to support you as you embark on this journey of healing and discovery.

Survivor Transition Program (STP)

RESOLVE’s Survivor Transition program allows you to chart your course forward. More than crisis intervention, we facilitate healing and encourage each survivor to reclaim their wholeness then step forward as an empowered version of themselves to thrive in new life.

To get started, simply call 585-425-1580. No referral or insurance is needed. Services are confidential, offered at low or no cost and provided by experienced NYS licensed therapists with expertise in trauma. Together we will decide if our short-term counseling program is right for you.

A.C.T. (Act. Choose. Take Control.)

Act • Choose • Take Control: Traditional self-defense courses often miss the mark for trauma victims/survivors. The idea of “becoming the aggressor”or “fighting back” doesn’t make sense in the context of an attack by an intimate partner or for many individuals who have experienced sexual or childhood abuse.

With this in mind, the course focuses on: understanding trauma triggers and how participants respond when triggers are activated, how to detect escalation and prepare, how to ground yourself in the face of a threat, and how to deflect an attack or remove yourself from danger.

The A.C.T. Course was developed and is delivered collaboratively by RESOLVE trauma therapists and Brazilian Jujitsu Trainers from OntheRight allowing for customization to the needs of the participants. Throughout the course, participants are afforded choice in engagement and exposure, and therapeutic support is available.

Download flyer.

Services & Service Area

RESOLVE serves people from Monroe, Ontario, Wayne, and Livingston counties from our secure location in eastern Monroe County. If transportation is a limitation, please ask us about options.

Domestic Violence Resource Directory

Greater Rochester, NY Metro Area (Last updated: March 2020)

In the Greater Rochester, NY metro area there are numerous resources available to help you break the cycle of domestic violence. Each provider on this list has expertise they can offer you as you make brave decisions about your own and your children’s future. Finding a resource that matches your philosophy and personality is important. Feel free to call multiple providers to find the best fit for you. For your protection, domestic violence providers in NYS do not publish their addresses.

We do not recommend emailing providers for information. It is safest to call. You might even consider using a friend’s phone.

National | NYS


800-799-7233 24/7 Hotline
TTY — 1-800-787-3224
Ingles – Español


800-942-9606 — 24/7 Hotline
711— For Deaf or Hard of Hearing
Ingles – Español


For teens and young people
800-331-9474 — 24/7 Hotline
TTY — 1-800-331-9474
Text LoveIs to 22522 — 24/7 Text Line
Ingles – Español



Willow Domestic Violence Center

585-232-7233 — 24/7 Hotline
585-348-7233 —24/7 Text Line
Ingles – Español

RESOLVE of Greater Rochester


Ignite! (Formally ASADV)

For Deaf survivors
TTY — 585-232-2854

LifeSpan/Elder Abuse Program

800-454-5030 (other counties)

SAATHI of Rochester

For survivors of South Asian origin

Healing through Advocacy, Education & Law (HEAL) Program at URMC


YWCA Rochester Emergency Housing


YWCA Domestic Violence
Crisis Services
585-343-7513 — 24/7 Hotline



Chances & Changes
888-252-9360 – 24/7 Hotline



Department of Social Services

Domestic Violence Prevention Program at Pathstone



Family Counseling Services of the Finger Lakes
800-695-0390 — 24/7 Hotline

Safe Harbors of the Finger Lakes

Victim Resource Center of the Finger Lakes
866-344-8808 — 24/7 Hotline



Community Counseling Center



Department of Social Services
Domestic Violence Project
Operated by RESTORE
800-527-1757 — 24/7 Hotline