Mary Whittier Is Excited To Be At RESOLVE

Message From Our Interim CEO, Mary Whitter

I am grateful for Alli O’Malley’s leadership over the past 11 years and excited for the future of RESOLVE. I am looking forward to meeting and getting to know all of RESOLVE’s partners, supporters, and colleagues – to reach me directly, either email or call 585-425-1580 x 1204. 

Together I know we can continue to thrive and help women, men, and those in our LGBTQ communities no longer suffer in silence as a result of the trauma of intimate partner violence.

Mary Whitter, RESOLVE Interim CEO

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Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or adjustments to our counseling procedures become available.

Updated Friday,  July 31st – 1:00 pm

RESOLVE has been providing services virtually since the onset of the Coronavirus. Since late June we are back to offering in-person sessions following New York State mandated guidelines.

Our therapy sessions are being held in our conference room to ensure privacy, social distancing and healthy ventilation. Strict sanitation routines are being followed between appointments. Prior to in-office visits, clients are required to complete a COVID-19 questionnaire.

For those that are not ready to come into the office, we continue our teletherapy by video conferencing via Zoom or Doxy, or by telephone.

Rest assured, we are fully staffed and ready to help in whatever means is most comfortable for you…in the office, telephone, or teletherapy. Together we are here to help empower you to break the cycle of domestic and intimate partner violence.

Please don’t hesitate to call us at 585-425-1580 or email us at to inquire about accessing our services in the way that works best for you.

Hours of operation:
Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm