RESOLVE’s theme for October, National Domestic Violence Awareness Month, is #UnmaskDomesticViolence

For Immediate Release

Direct media inquiries to:
Mary Whittier
Interim CEO
585-490-2809 (c)
585-425-1580 (w)

Our goal for October is to raise awareness about Domestic Violence and Intimate Partner Violence (DV / IPV) and how it affects 1 in 3 people in their lifetime regardless of race, gender, age, sexuality, religion or socioeconomic status.  

We have partnered with 65 local businesses and organizations to become an Ambassador to help #UnmaskDomesticViolence by distributing over 5,000 face masks and 10,0000 pieces of informational material to community members in order to raise awareness about DV / IPV. By working with a variety of community partners, we are creatively and effectively reaching people throughout the Greater Rochester area. Some notable partners include:

  • Butler Till Media
  • CooperVision
  • Genesee Regional Bank
  • Harris Beach
  • IDE Dealership
  • Kittelberger Florist 
  • Sage Rutty
  • Scratch Bakery
  • US Attorney’s Office


We have created a unique partnership with Scratch Bakery who are creating sweet treats specific for raising awareness of this issue. They are donating a portion of the proceeds from their October sales to RESOLVE.

Being a survivor myself and working with RESOLVE, it truly turned my life around. I think it’s so important to let others who are suffering from the trauma of Domestic Violence know they are not alone and that there is hope and healing. Being able to give back to RESOLVE in this way is something we all at Scratch believe in and support.

Molly Hartley, Owner of Scratch Bakery

Face masks include RESOLVE’s name, logo, and theme for October,  #UnmaskDomesticViolence.  The informational material highlights statistics of DV / IPV as well as RESOLVE’s therapeutic services and educational programs as a community resource that have helped people break the cycle of Domestic Violence. 

We want to raise the awareness of DV / IPV and let our community know that RESOLVE is here for those who seek life changing therapy. 90% of clients who successfully complete our Survivor Transition Program do NOT return to their abuser, nor do they enter into another abusive relationship. Most people believe that when you hear ‘Domestic Violence’, a person needs to have broken bones and be covered with bruises. So many people suffer from emotional, psychological, financial, sexual as well as physical abuse.

Mary Whittier, Interim CEO of RESOLVE

Since COVID-19, RESOLVE has seen a 40% increase in services.  Rates of anxiety and depression have skyrocketed and clients are often in close quarters with their abusive partner since the pandemic hit back in March, which places them at even higher risk.  Other organizations like Willow Domestic Violence Center and the NYS Domestic Violence Hotline have also experienced an increase in the need for services as well as hotline calls.

For more information about what RESOLVE is doing to #UnmaskDomesticViolence in October, how to become an Ambassador, or to attend one of our educational events, please visit our website:

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Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or adjustments to our counseling procedures become available.

Updated Friday,  July 31st – 1:00 pm

RESOLVE has been providing services virtually since the onset of the Coronavirus. Since late June we are back to offering in-person sessions following New York State mandated guidelines.

Our therapy sessions are being held in our conference room to ensure privacy, social distancing and healthy ventilation. Strict sanitation routines are being followed between appointments. Prior to in-office visits, clients are required to complete a COVID-19 questionnaire.

For those that are not ready to come into the office, we continue our teletherapy by video conferencing via Zoom or Doxy, or by telephone.

Rest assured, we are fully staffed and ready to help in whatever means is most comfortable for you…in the office, telephone, or teletherapy. Together we are here to help empower you to break the cycle of domestic and intimate partner violence.

Please don’t hesitate to call us at 585-425-1580 or email us at to inquire about accessing our services in the way that works best for you.

Hours of operation:
Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm