July 2020 Update from RESOLVE

Message From Our Interim CEO, Mary Whittier

Over the past few months, RESOLVE has hired a new full-time therapist and rescheduled the Resolutionary Awards to April 20, 2021. We have been accepting donations and raised over $15,000 to sustain our work during this difficult time. Since COVID-19, RESOLVE has seen a 40% increase in services. We are committed to reflecting and exploring how we can best serve our community – all of our community. 

We cannot thank you enough for what you have done and continue to do for this “small but mighty” agency fighting Domestic Violence every day in our community. ​

Mary Whittier, RESOLVE Interim CEO

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Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or adjustments to our counseling procedures become available.

Updated Friday,  July 31st – 1:00 pm

RESOLVE has been providing services virtually since the onset of the Coronavirus. Since late June we are back to offering in-person sessions following New York State mandated guidelines.

Our therapy sessions are being held in our conference room to ensure privacy, social distancing and healthy ventilation. Strict sanitation routines are being followed between appointments. Prior to in-office visits, clients are required to complete a COVID-19 questionnaire.

For those that are not ready to come into the office, we continue our teletherapy by video conferencing via Zoom or Doxy, or by telephone.

Rest assured, we are fully staffed and ready to help in whatever means is most comfortable for you…in the office, telephone, or teletherapy. Together we are here to help empower you to break the cycle of domestic and intimate partner violence.

Please don’t hesitate to call us at 585-425-1580 or email us at info@resolve-roc.org to inquire about accessing our services in the way that works best for you.

Hours of operation:
Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm